Privacy policy

Last updated: April 7, 2026

Polka Health & Beauty operates this online cosmetics and beauty store and website ("Services"). We are powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, shop, or interact with our Services.

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described here.

Personal Information We Collect

We collect only the personal information necessary to provide you with a smooth shopping experience for cosmetics and beauty products. We do not collect sensitive personal information such as health data, medical conditions, skin disorders, allergies, or any other medical or health-related information.

Categories of personal information we may collect include:

  • Contact and shipping details — name, delivery address, phone number, email address.
  • Payment and transaction information — handled securely by Shopify Payments.
  • Account information — if you create an account (username, password, preferences).
  • Order and browsing history — products you view, add to cart, or purchase.
  • Device and usage information — IP address, browser type, device information, and how you interact with our store (collected automatically).

Sources of Personal Information

We collect personal information directly from you, automatically through the Services, and from the following third-party tools:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically via cookies and similar technologies (including Facebook Pixel for advertising and retargeting).
  • From Shopify (our platform, payments, and shipping).
  • From GetResponse — our email marketing platform used for newsletters and promotional communications about new products and offers.

How We Use Your Personal Information

We (and our service providers) use your information for the following purposes:

  • To process and fulfill your orders for cosmetics and beauty products, including payment and delivery via Shopify.
  • To communicate with you about your orders and provide customer support.
  • To send newsletters and marketing emails via GetResponse (you can unsubscribe at any time).
  • To show you relevant beauty product advertisements on Facebook and other platforms using Facebook Pixel.
  • To improve our store, analyze trends in beauty shopping, and prevent fraud.
  • To comply with legal obligations.

How We Disclose / Share Personal Information

We do not sell your personal information. We share it only with the following trusted parties necessary to operate our cosmetics store:

  • Shopify — for hosting, payments (Shopify Payments), shipping, and store functionality.
  • GetResponse — to manage and send our email newsletters and product recommendations.
  • Facebook (Meta) — through Facebook Pixel for advertising, retargeting, and measuring campaign performance.
  • Other service providers who assist with order fulfillment, analytics, or legal compliance.

Depending on where you live (for example, if you are a California resident), you may have the right to opt out of the sharing of your personal information for targeted advertising. You can do so here.

Your Rights and Choices (including CCPA/CPRA)

Depending on your state of residence (particularly California under the CCPA/CPRA), you may have rights to access, delete, correct, or opt out of the sale/sharing of your personal information for targeted advertising. We do not sell personal information, but we may share it for advertising purposes via Facebook Pixel and similar tools.

You can manage your email preferences by clicking the unsubscribe link in any newsletter from GetResponse. You may also contact us to exercise your rights.

Children's Data

Our Services are not directed to children. We do not knowingly collect personal information from children under 16.

Security and Retention

We take reasonable measures to protect your information, but no system is completely secure. We retain your information only as long as necessary to fulfill orders, provide services, comply with law, or resolve disputes.

Changes to This Privacy Policy

We may update this policy from time to time. The "Last updated" date at the top will be changed accordingly.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
Email: info@polka-hebe.com
Address: 2719 East Allegheny Avenue, Philadelphia, PA 19134, USA